Delivery Information
CALYVESSA™ is owned and operated by Chengdu Meiyi Yihua Technology Co., Ltd.
Business Address: Room 34, 1st Floor, Unit 2, Building 1, No. 31 Zhaojuesi Heng Road, Chenghua District, Chengdu, Sichuan, China
Email: service@xkdhr.com | Phone: +86 13176985641 | Website: xkdhr.com
Orders are generally processed within 1–3 business days after payment confirmation. Made-to-order or specially prepared products may require additional time as stated on the product page.
Estimated delivery is usually 7–15 business days after dispatch. Shipping charges are calculated at checkout based on destination, parcel details, and the available delivery method.
Orders may be fulfilled from our own or partner facilities depending on inventory and destination. After dispatch, customers receive a shipping confirmation email with tracking details when available.
If tracking has not updated for an extended period or a parcel appears lost, email service@xkdhr.com with your order number and tracking number. We will review the shipment with the carrier and discuss an appropriate solution.
Delivery estimates may be affected by customs, severe weather, carrier disruption, or other events outside normal processing.